This blog is about the adventures, trials, tribulations, emotions, pleasures, fears, frustrations and joys of starting a new out-call massage business in Jackson Hole, Wyoming. The blog is written by T. Hamish Tear, one of the two owner / partners of Massage Professionals of Jackson Hole – which is then carried forward into the Social Media sphere by Rochelle Ganoe – the other owner / Partner.
Our most recent ‘test of faith’ in Massage Professionals of Jackson Hole has been to continue to commit funds to consistent, repeated advertising over long periods of time when this is quickly becoming a negative cash-flow situation. The big decision has been whether or not to continue with advertising in the Jackson Hole News and Guide (and now we are considering the Jackson Hole Daily News) – in addition to the various other advertising mediums we have going on at the moment – not to mention the ‘Big-Gulp’ of a whole new custom web site. From previous blog posts, readers may recall that those other advertising mediums are:
1) Rack Cards. These were published by Vista Print. We ordered 2,500 and they have been distributed around Jackson Hole by the brochure delivery company “Pony Express”. We are having them delivered to rack card locations in hotels and public places frequented by tourists all over Jackson. Rack cards have provided us with two inquiries and one sale over a period of three months.
2) Jackson Hole Attraction Menu. This map and calendar of events carries advertising within it and is distributed alongside rack cards and is also found in many hotel rooms and lobbies. This has brought in three inquiries so far and has resulted in one sale.
3) The Jackson Hole News and Guide. We started with a 1/4 page ad and are now running a slightly smaller ad. for six weeks – the total contract being for thirteen weeks. This has brought in one inquiry, which led to one sale.
Those are our current advertising efforts and on-going expenses. In the past we have also advertised in the half-off special section of JH Weekly (aka Planet Jackson Hole). Yes it seems steep and scary and the question is…do we have faith in Massage Professionals of Jackson Hole to keep it going with that kind of negative cash-flow? Fortunately, we have our contract massage work at Spring Creek Ranch, and at Sena Spa in Teton Village, and at Olga’s Day Spa at Snow King Resort to keep us going. Rochelle also has a handful of fairly regular local massage clients from the past couple of years that keep her cash coming as well – although those are well discounted prices.
But what we also have to thank for cash coming in – by far our most efficient advertising medium (although we’re still talking small numbers) is the internet – yes – our web site, its SEO and Rochelle’s SM work – are performing. Usually when the Massage Professionals phone rings it is a request for a massage from having been found on the internet. And those customers have been mostly un-phased by our basic one hour massage price of $130 – and they leave extremely generous gratuities. This is why we have decided to go for the big splash of having a new custom web site built for us. We consider that the previous web site, a free template web site that comes with membership of the American Bodywork and Massage Professionals, to be ‘adequate’ but no more because it is not a ‘responsive’ web site – and other reasons. (Although it is a really good place to start with a brand new massage business with little start-up capital – and it has already gained a very respectable organic Google placement.)
This blog Post will continue next week with details of how we have decided to construct our new web site, who we hired to do so and why – and how expenses being poured into the web site can be justified and balanced against or with those other advertising mediums in Jackson Hole.
Hamish and Rochelle.